Trust
The most important quality a leader whether in business or at home can have is trust.
Trust is the absolute bottom foundation on which a business is built. Without it the cost of running your business will soar.
So what does an organisation that has a high level of trust look like. One that these qualities are evident;
Close cooperation, everybody leveraging each other’s strengths, generous and inspiring talk, sharing knowledge freely, blame free.
That is trust in a day to day work environment but personal trust runs way deeper than that.
This is a story from way back when I purchased my first business. The deal was done initially on a phone call and a handshake, later we followed signing the necessary documents. Once completed it was off to the bank for finance. I went with my guarantor and again it was all done on a handshake and yes there was paperwork but the speed by which it was done was breathtaking. I asked was that all it took?
The world is a much different place now than what it was then, but your word is still your word and if that is a value you hold then you stand by it even if it costs you. Trust defines what a leader is.
