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Ingredients for a successful business
- Find the right people to hire train them and retain them, if you do this your customers will become very engaged in your business.
- Have a clearly defined purpose of why you do what you do. It will influence every decision you make.
- Keep everyone informed of your expectations, communicate daily and weekly to your team, clarity around issues promotes greater engagement.
- Have at least 3 key metrics that are make or break numbers that you are measuring, have them visible and talk about them often.
- Pay close attention to your costs.
- Learn to say no, there is never a shortage of opportunities but keeping focussed on the one thing that you are the best at, will ultimately reap the largest reward.
- Set a low tolerance mark for mediocre performance.
- Learn 4 things that you need to deliver on all the time in your business and consistently achieve them
Finally love what you do.
