Choosing the Right People
If only we could fast forward on some hiring decisions and see some of the potential issues that rear their head and start to cause problems in the workplace and among your customers. According to Blessing White's Global Engagement Survey (2011), the Australia and New Zealand statistics show that 36% of workers were engaged and 23% nearly engaged.
That leaves a significant 41% of people that are disengaged and drifting. What are the key lessons from statistics like this?
These are my personal observations:
- Only a small percentage of NZ business are using behavioural profiling tools, those that do are seeing real benefits and are able to minimise poor hiring decisions. Let’s face it, the temptation to hire someone we like and get along with really well is alluring, but is it the best move for the business? Putting the right people in the right place doing the right things is the smartest initiative that pays the biggest dividends and is an immediate stress release for the business owner.
- Your team is your greatest asset, long before your customers. Choose the right people, love them and look after them. if you do that, they will in turn show the same affection to your customers.
